MyHFHP is our secure web site for accessing your personal information claims, benefits, eligibility, dependent information, and more. We're proud to launch our all-new and improved MyHFHP site!

How do I get started?

Simply visit the new site and sign up for a new account with your new Member ID number. You can get immediate and secure access in just a few simple steps!

• All members should have received new ID cards with new ID numbers in mid-April. If you didn't receive your new card(s), please contact customer service. 

• Even if you had a user account with the old MyHFHP site, you still need to set up an account on the new site as your old UserName and Password will no longer work. We appreciate your patience with this safety precaution.

What's new?

The new site still includes all the same information that was on the old site: eligibility, dependents, benefits, deductibles, claims, and authorizations, and you can also print a temporary ID card, request a new ID card, and change your contact information.

We've added several new features we hope you'll find helpful:

• Year-to-date total expenses applied toward your deductible
• Total expenses applied toward your annual and lifetime maximums
• Send and receive secure messages to Customer Service
• A list of FAQs (Frequently Asked Questions)
• A new design featuring drop-down menus to better organize information  

More information about the new MyHFHP site and other recent changes

6/29/2010

Some of the features include:

• Check your benefits
• Change your PCP (for Medicare members)
• Print a temporary ID card
• Request a new ID card
• Check your claims
• Check your authorizations
• Visit Health Dialog